Privacy Policy

Protecting your private information is a priority. This Statement of Privacy applies to https://www.altapalmsprings.com and ALTA Neighborhood Association and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to ALTA Neighborhood Association include https://www.altapalmsprings.com and its agent, Vintage Group. The ALTA Neighborhood Association website is an informational site. By using the ALTA Neighborhood Association website, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our site, the ALTA Neighborhood Association may collect personally identifiable information, such as your:

    • First and Last Name
    • Mailing Address
    • E-mail Address
    • Phone Number
    • Tenant Information (including contact and vehicle information)
    • Emergency Contact Information

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through ALTA Neighborhood Association’s public message boards, this information may be collected and used by others.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain services available on the site. These may include: (a) registering for an account on our site; (b) sending us an email message; (c) submitting surveys that we publish from time to time and (d) registering non-owner occupants. To wit, we will use your information for, but not limited to, communicating with you in relation to services you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

ALTA Neighborhood Associationc ollects and uses your personal information to operate its website(s) and deliver the services you have requested. ALTA Neighborhood Association may also use your personally identifiable information to inform you of services available from ALTA HOA and its affiliates.

Sharing Information with Third Parties

ALTA Neighborhood Association does not sell, rent or lease its customer lists to third parties. ALTA Neighborhood Association may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to ALTA HOA, and they are required to maintain the confidentiality of your information. ALTA Neighborhood Association may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on ALTA Neighborhood Association or the site; (b) protect and defend the rights or property of ALTA Neighborhood Association; and/or (c) act under exigent circumstances to protect the personal safety of users of ALTA Neighborhood Association, or the public.

Tracking User Behavior

ALTA HOA may keep track of the websites and pages our users visit within ALTA HOA, in order to determine what ALTA HOA services are the most popular. This data is used to deliver customized content and advertising within ALTA HOA to customers whose behavior indicates that they are interested in a particular subject area.

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by ALTA Neighborhood Association. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the ALTA Neighborhood Association website.

Security of your Personal Information

ALTA Neighborhood Association secures your personal information from unauthorized access, use, or disclosure. ALTA Neighborhood Association uses the following methods for this purpose:  – SSL Protocol When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

ALTA Neighborhood Association does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

Email Communications

From time to time, ALTA Neighborhood Association may contact you via email for the purpose of providing announcements, alerts, confirmations, surveys, and/or other general communication. If you would like to stop receiving communications via email from ALTA Neighborhood Association, you may opt out of such communications by sending an email to info@altapalmsprings.com or using the UPDATE CONTACT INFORMATION form on the website.

Changes to this Statement

ALTA Neighborhood Association reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

ALTA Neighborhood Association welcomes your questions or comments regarding this Statement of Privacy. If you believe that ALTA Neighborhood Association has not adhered to this Statement, please contact ALTA Neighborhood Association at:

ALTA Neighborhood Association
c/o Vintage Group
77772 Flora Road, Suite A
Palm Desert, CA 92211

Email Address: info@altapalmsprings.com
Telephone number: 1-760-291-8050

Effective as of November 13, 2022